Virgin Games Casino Review - Mobile App, Slots & Bonuses

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Editor's Comment

Welcome to Virgin Games Casino, a renowned online gaming platform owned by Gamesys Group. Launched in 2004, this UK-based casino offers a compelling gaming experience to players in the UK and Ireland, and in our estimation, is going from strength to strength.

When researching our review, we've discovered there is a lot to like about Virgin Games Casino and what it has to offer UK players.

It's hard to beat the game selection available, which extends to Poker and Bingo games, and you can also find plenty of original titles and exclusives. There are also free games on offer at Virgin, something you don't see with many UK real money casino sites. We also like the promise of 'no cap of winnings', which should attract plenty of players keen to keep their winnings!

On the negative side, we'd have to say there aren't many banking options (or at least as many as those offered by competitors), and it can be hard to navigate to the customer service and help information which is towards the bottom of the main page. Overall, these are minor points and don't detract from the customer experience as a whole.

Virgin Games Casino Pros and Cons

Bonus Information

Casino Games at Virgin Games Casino 

Slots

Blackjack

Roulette

Video Poker

Virgin Games Casino Additional info

Available Languages

• English

Virgin Games Casino Desktop Software

Virgin Games Casino offers user-friendly desktop software, with an intuitive interface that's easy to navigate. The software offers a wealth of games, including slots, table games, and live casino options, and it's incredibly easy to explore these games from the main desktop lobby.

In this section of our review, we'll focus on the user experience of playing on Virgin Games Casino, whilst also reviewing the site reliability and appearance.

Virgin Games Casino Usability

Usability

Ease of use is a key feature of Virgin Games Casino, and the simple website layout makes this efficient, with games sorted into distinct categories. Both the website and mobile app load quickly, making it easy to jump right into the action, whilst at the same time making sure there are plenty of features and content to explore if you don't find what you need straight away.

Reliability

Virgin Games Casino is a reliable site, and in the course of researching our review, we didn't encounter any issues. Pages load quickly, either browsing the game categories or the Help section, and there were no lags in performance.

Look & Appearance

Virgin Games Casino showcases a modern design with the trademark Virgin red and white color scheme that is easy on the eye. The layout is intuitive, making it easy for players to navigate through the various gaming options, or search for something specific.

Virgin Games Casino Promotions, Rewards, and Bonuses

Virgin Games Casino is well known for its generous bonuses and promotions, especially if you are a new player signing up for the first time. It's worth noting that there is no 'promotions' section on the Virgin Games desktop site, instead specific categories feature the relevant welcome offer when you access that page. You can find out more information about different offers through the 'Help & FAQ' section.

In this part of our review, we'll take a look at the kind of bonuses and offers you can expect to find at Virgin Games Casino.

Virgin Games Casino Welcome Bonus

Like many UK online casinos, as a new player at Virgin Games, you can expect to receive a welcome bonus when registering. Currently, the offer provides either 30 Free Spins or £50 Free Bingo play when you deposit £10 and wager this same amount on casino games.

It's worth noting that Virgin Games operates a 'no cap on winnings' policy, meaning that you won't need to wager a specific amount to withdraw your winnings should you get lucky when playing with free spins or another form of casino bonus.

Virgin Games Casino Rewards

At Virgin Games Casino, loyalty is richly rewarded, and this is in the form of their V Points programme. V Points are worth 1p each and can be earned through any wins on slots and casino games. 

On the mobile app and desktop site, you can view your V Points balance by logging into your Virgin Games Casino account. You'll also have the option to convert your points into cash to use on more games. So if you have a balance of 100 V points, you'll be able to convert this to £1 for playing games.

Virgin Games Casino Promotions, Bonuses and Offers

As far as other promotions go, Virgin Games casino regularly updates existing player offers, so you'll need to keep checking the mobile app or desktop site to see if anything new has launched.

As an existing player, you can immediately take advantage of their 'Refer a Friend' offer, which provides £20 for each referral up to a maximum of 5 (£100 in total). Bear in mind, that any friends you refer will need to wager at least £50 on casino games before you receive your bonus.

Virgin Games Casino Mobile App

The Virgin Games Casino mobile app offers seamless gaming on the go. The app is available on both iOS and Android and features most (if not all) of the games available on the desktop version. The app is user-friendly, with easy navigation, and like most casino apps, boasts a secure login. 

We've gathered some details about the Virgin Games Casino mobile app below:

Virgin Games Casino Mobile App Features

Clean, Slick Navigation

The app features a mobile-ready interface that's easy to navigate, allowing players to easily find their favorite games or discover new ones.

Live Chat Support

Virgin Games provide live chat support for any players who require help, whether on mobile or desktop.

Wide Range of Games

Despite being a mobile app, Virgin Games Casino doesn't skimp on game variety. Players can enjoy a broad range of slots, table games, and even live dealer games right on their mobile device. In our experience there's no difference in game selection when moving from desktop site to mobile app.

Virgin Games Casino App vs. Desktop

While the desktop version of Virgin Games Casino offers a broader range of games and a larger screen size, the mobile app offers the convenience of playing on the go. Both platforms offer a snappy gaming experience, and you can load games quickly and easily. 

Of course, choosing the mobile app means playing on a smaller screen, but this is the only real change when moving between the two platforms. The mobile app is a good approximation of the desktop experience.

Virgin Games Casino Games and Slots

Blackjack

Roulette

Video Poker

Slots

Virgin Games Casino offers a vast selection of games to cater to all types of players. There are hundreds of slots from top software providers, ranging from classic three-reel slots to the latest video slots. Besides, the casino also offers a variety of table games like blackjack, roulette, and poker, along with a live dealer section for an immersive experience.

Play Blackjack at Virgin Games Casino

Blackjack is the classic game of player vs. dealer, in the battle to get to '21' (but don't go over!) Offering as much to poker players as it does to table game enthusiasts, the online version has grown a huge amount recently with many variants now available at major online casinos.

Blackjack players will find various versions of the game at Virgin Games Casino, including Classic Blackjack and Multi-Hand Blackjack. These games offer a realistic approximation of a traditional blackjack game but in an online setting.

Play Roulette at Virgin Games Casino

Just as popular as blackjack, online roulette offers something for everyone, whether you're a casino regular or just starting to play. The game itself is simple - just place your bet on red, black or specific numbers, and hope the outcome of the roulette wheel spin, lands the ball in your favor.

Virgin Games Casino offers several roulette variations, including European and American Roulette. It's also worth noting that Virgin Games makes a feature of their High Definition streaming, specifically around games like roulette, so the experience should be impressive.

Play Video Poker at Virgin Games Casino

Video Poker fans can enjoy several variants at Virgin Games Casino, including Jacks or Better and Double Bonus Poker. These games combine strategy and luck, offering a great poker experience, for those who enjoy poker but want the added flexibility of an online platform.

Play Slots at Virgin Games Casino

At many online casinos, slots are where the action really lies, with plentiful slot libraries bursting with jackpot games, exclusive titles, and original twists on well-established favorites. We've seen many an online casino launch with plenty of fanfare about their slot selection, only to underpromise with their software and choice.

Virgin Games Casino boasts a vast selection of slots from top software providers. Titles range from traditional three-reel slots to the latest video slots, ensuring a variety of options for slot enthusiasts. 

Here are some of the slot games you can expect to find at Virgin Games Casino:

• Book of Ra Deluxe:This classic Egyptian-themed slot features expanding symbols, free spins, and a gamble feature for the chance to double your winnings.
• Cleopatra: Another popular Egyptian-themed slot, Cleopatra offers wilds, scatters, and free spins with multipliers.
• Starburst: This simple yet popular slot features expanding wilds and re-spins for the chance to win big.
• Rainbow Riches: This Irish-themed slot features wilds, scatters, and a bonus round with the chance to win up to 500x your bet.
• Mega Moolah: This progressive jackpot slot offers the chance to win a life-changing amount of money. With four different jackpots to win, Mega Moolah is a popular choice for jackpot hunters.
• Monopoly Megaways: This Monopoly-themed slot features the popular Megaways mechanic, which offers up to 117,649 ways to win. With wilds, scatters, and a bonus round, Monopoly Megaways is a fun and exciting slot for fans of the board game.
• Fishin' Frenzy:[/I] This aquatic-themed slot features wilds, scatters, and a bonus round where you can collect fish for big wins.
• Deal or No Deal: This slot is based on the popular TV game show and features wilds, scatters, and a bonus round where you can choose to "deal" or "no deal" for the chance to win big.

Play Free Casino Games

As we mentioned in our 'Editors Comment', one of the aspects we liked at Virgin Games Casino was the addition of free games. You can dive into this section from the 'Free Games' menu option, and there you'll find plenty of Virgin Games options to play for free, including Double Bubbly, Rainbow Riches, and more!

All of these games are included in Virgin's 'Monthly Free Games' selection and provide free spins for payers, provided you've previously played the monthly games. Note, you'll need to make an initial deposit of at least £10 to unlock access to these games but this is a lifetime offer so you only need to pay once.

Virgin Games Casino Withdrawals and Deposits

Banking at Virgin Games Casino is straightforward and secure. The casino accepts a range of payment methods, including debit cards, and wire transfers. Deposits are processed instantly, while withdrawals are handled within 24 hours, which is faster than the industry average. The minimum deposit and withdrawal amount is set at £10, making it accessible to all players.

Operator	Deposit	Withdrawal
VISA		1-5 days
MasterCard		1-3 days
Online bank transfer		1-7 days

View All

Virgin Games Casino Customer Service

Customer service at Virgin Games Casino is top-notch. Players can reach out to the customer support team 24/7 via live chat, email, or phone. The team is professional and responsive, ensuring that any issues or inquiries are addressed promptly and efficiently.

The table below details the main contact methods available to Virgin Games Casino players:

• 💬 Live chat available via 'Chat with Us' on the Help & FAQs page.
  📞 Customer service via telephone not available
• 📧 Customer service via email available on the Help & FAQs page.

Virgin Games Casino Security

Security is a top priority at Virgin Games Casino. The casino employs advanced encryption technology to protect player data, and financial information. Once you register, you'll be able to set up a secure login, whether you use the desktop site or a mobile app.

Is Virgin Games Casino Rigged?

No, Virgin Games Casino is not rigged, and it adheres to strict regulations set by the UK Gambling Commission. The casino uses Random Number Generator (RNG) technology to ensure all games are fair. It is also audited by independent bodies to guarantee fairness and transparency.

Play at Virgin Games Casino

Virgin Games Casino FAQs